Many of you out there in the blogosphere may not be aware of the fact that I am a quasi-avid chess player. I have a wonderful little chess program on my Pocket PC called Pocket Grandmaster and I can often give it a pretty good game on the Novice level. I recently reformatted my Pocket PC and my name was erased from the Owner’s Information. This caused my copy of Pocket Grandmaster to unregister itself. I ended up being checkmated in real life by this chess program because I could not find a copy of the registration key anywhere!
Fortunately, I emailed an apologetic letter to the company explaining the situation. Amazingly, they still had my name in their records and they sent me the registration key. It is certainly a pleasure to work with a company that provides quality customer service.
Photo Credits: http://commons.wikimedia.org/wiki/File:Staunton_set4.jpg
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With fairness, not a direct comparison, but slightly similar. I voluntarily paid for and registered Windows yesterday and feel pretty good about it now. Although $149.99 poorer.
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